2026/06/12
Q What is the minimum order quantity for your product?
A It depends on the size of the specification, typically ranging from 2,000 to 3,000 pieces.
2026/06/12
Q Can we start with a small‑batch trial order and then place a larger replenishment order?
A Of course.
2026/06/12
Q Can specifications, basis weight, and thickness be customized according to the project requirements?
A Of course. We have a dedicated technical team that offers customized solutions, conducting comprehensive analyses based on the customer’s on-site operating environment to deliver products and services tailored to their specific needs.
2026/06/12
Q Do you offer tiered pricing for bulk purchases?
A Yes, the more you buy, the better the price.
2026/06/12
Q Does the product comply with national standards?
A At present, there is no national standard for rubber ball products in China; instead, industry standards are applied. The standard number is DL/T 581-2021 (Rubber Balls for Condenser Cleaning Devices and Secondary Filtration Devices in Circulating Water Systems).
2026/06/12
Q Can you provide a complete set of qualification certificates for use in overseas bidding?
A Currently, we hold the following certifications: ISO 9001, ISO 14001, and CNAS international mutual recognition for testing and certification. These documents should be sufficient for tender submissions. Should additional overseas‑compliant certifications be required, we will cooperate fully.
2026/06/12
Q Does the shipment include a quality inspection report?
A Shipment includes the product certificate of conformity, packing list, factory inspection report, and other qualification documents.
2026/06/12
Q What payment and settlement methods are supported?
A Traditional bank settlement methods (suitable for large‑value B2B transactions): remittance, letter of credit, collection, and bank guarantee. Online electronic payment methods (suitable for small‑value retail and cross‑border e‑commerce): third‑party electronic account payments, international credit card acquiring, and third‑party cross‑border payment platforms.
2026/06/12
Q How often is the quotation updated when raw material prices rise?
A Typically, prices are updated every three months. If there are no significant changes in raw material costs and price fluctuations remain within 10%, the price usually stays unchanged.
2026/06/12
Q How many days does it take to produce and stock the goods after the deposit is paid?
A Please provide an accurate shipping lead time based on the quantity.
FAQ